Questions, answered
Everything you need to know about how an AI front desk answers your calls, handles emergencies, and fits your business.
Questions, answered
It's an AI voice assistant and it says so. It speaks naturally, follows your business's details, and hands off to you when needed.
It can transfer the call to you or take a message, and you get an alert either way.
You tell us what counts as an emergency; those calls transfer live to your phone, and gas, fire, or carbon monoxide callers are told to call 911.
Yes. You can forward unanswered calls to your AI Call Desk number, or port your existing number.
Get set up today — most businesses are answering calls the same day. Carrier registration may take longer.
Yes. New customers get half off the first month: $9 for Pay as you go, $49 for Standard and $149 for Unlimited. After that, Pay as you go is $19 per month plus $0.25 per minute, Standard is $97 per month with 400 minutes included (then $0.25 per minute), and Unlimited is $297 per month. You can also prepay 3, 6 or 12 months for 10%, 20% or 30% off. There is no setup fee. Cancel anytime; cancellation takes effect at the end of your billing period or prepaid term, and payments are non-refundable, except unused Pay as you go call balance.
Yes, any time. You get a credit for the unused days of what you already paid, applied to your new plan each billing period until it is used up. A charge never goes below $0, and leftover credit carries forward. For example, $19 for a 30-day month with 20 days left is a $12.67 credit. Credit applies to base plan fees only and has no cash value. Downgrades take effect at the end of your billing period or prepaid term.
Calls may be recorded and the AI tells callers so.
Yes. Once your calendar is connected, the AI Scheduler checks your availability and books the appointment during the call.
AI Call Desk answers calls, AI Scheduler books appointments, AI Operator transfers live calls, AI Lead Catcher records the details, AI Dispatcher alerts you to leads and emergencies, AI Follow-Up texts back missed calls, and AI Notes writes a summary of every call. They work together. Pay as you go includes answering, lead capture, alerts and call notes, and you can add AI Operator (live transfer), AI Scheduler (booking) and AI Follow-Up (missed-call text-back) for $3 per month each; Standard and Unlimited include all three.
Unlimited AI-answered calls under fair use for a normal single-location business.
Stop missing HVAC calls. Start booking the jobs.
Get an AI call desk that answers every call, flags emergencies, captures the details and alerts you instantly. Half off your first month, then from $19/month plus $0.25/min.